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Troubleshooting

Common Issues

FFMPEG Not Downloading

Solution:

Make sure C:\ffmpeg\bin\ffmpeg.exe and C:\ffmpeg\bin\ffprobe.exe exist. If not, download FFMPEG and place it in the C:\ffmpeg directory.

Error During Video Encoding

Solution:

  • Check that FFMPEG is installed correctly
  • Ensure there are no spaces or special characters in the video file path
  • Check encoder settings, try switching between h264 and hevc
  • If using NVENC or QSV hardware acceleration, ensure your drivers are up to date